Privacy policy || SchoolHosts

SchoolHosts — A ShopApp Inc. Company

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Welcome to SchoolHosts, a cloud-based school management platform operated by ShopApp Inc., a digital services company based in Monrovia, Liberia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at schoolhosts.com. By using SchoolHosts, you agree to the terms of this Privacy Policy.

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1. INFORMATION WE COLLECT

We collect information necessary to provide and improve our school management services.

A. Information You Provide Directly
- School registration details — school name, address, contact person, email address, and phone number
- Administrator account information — name, email address, password, and profile details
- Student and teacher records — names, dates of birth, gender, contact details, and academic information entered by school administrators
- Fee and payment information — fee structures, payment records, and transaction history
- Inquiry and support messages submitted through our contact forms

B. Information Collected Automatically
- Device and browser information — IP address, browser type, operating system
- Usage data — pages visited, features used, login timestamps, and session duration
- Log data — error reports, system activity, and performance metrics

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2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:
- To create, manage, and maintain your school's account on the SchoolHosts platform
- To provide school management features including student enrollment, attendance, grades, fees, and communication tools
- To send administrative emails including registration confirmations, application updates, and system notifications
- To respond to inquiries, support requests, and feedback
- To improve our platform, fix bugs, and develop new features
- To ensure the security and integrity of our platform and prevent unauthorized access
- To comply with applicable laws and legal obligations in Liberia

We do NOT sell, rent, or trade your personal information or your school's data to third parties for marketing or commercial purposes.

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3. HOW WE SHARE YOUR INFORMATION

We do not share your personal information with third parties except in the following limited circumstances:

- Service Providers: We may share data with trusted third-party providers who assist us in operating our platform — such as cloud hosting, email delivery, and security services. These providers are contractually bound to protect your data.
- Legal Requirements: We may disclose information if required by law, court order, or government authority in Liberia or applicable jurisdictions.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify affected users in advance.
- With Your Consent: We may share information in other circumstances with your explicit consent.

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4. DATA STORAGE & SECURITY

SchoolHosts stores all data on secure cloud servers. We implement the following security measures to protect your information:
- 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers
- Encrypted storage for sensitive data including passwords and personal records
- Regular automated backups to prevent data loss
- Restricted access controls — only authorized personnel can access school data
- Regular security audits and vulnerability assessments

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. We encourage all school administrators to use strong passwords and enable Two-Factor Authentication on their accounts.

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5. COOKIES & TRACKING

SchoolHosts uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:
- Keep you logged in to your account during a session
- Remember your preferences and settings
- Analyze how the platform is used to improve performance
- Detect and prevent security threats

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the platform.

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6. CHILDREN'S PRIVACY

SchoolHosts is a platform designed for use by schools and educational institutions. Student records — including minors under the age of 18 — may be entered into the system by school administrators on behalf of the school.

SchoolHosts does not directly collect personal information from students. All student data is entered and managed exclusively by authorized school administrators. Schools are responsible for obtaining necessary parental consent for student data in accordance with applicable laws.

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7. YOUR RIGHTS & CHOICES

As a user of SchoolHosts, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you or your school.
- Correction: You may update or correct inaccurate information through your account settings or by contacting us.
- Deletion: You may request deletion of your account and associated data. Note that some data may be retained as required by law or for legitimate business purposes.
- Portability: You may request an export of your school's data in a standard format.
- Objection: You may object to certain types of data processing by contacting our support team.

To exercise any of these rights, please contact us at info@onlineshopapp.com.

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8. DATA RETENTION

We retain your data for as long as your school account remains active on SchoolHosts. Upon cancellation or termination of your subscription:
- Your school's data will be retained for 30 days after the account is closed, during which you may request a full export
- After 30 days, all school data will be permanently and irreversibly deleted from our servers
- Certain records such as transaction history and legal compliance data may be retained for up to 7 years as required by applicable laws

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9. THIRD-PARTY SERVICES

SchoolHosts may integrate with or link to third-party services to enhance platform functionality. These may include:
- Email delivery services for sending system notifications
- Cloud hosting and infrastructure providers
- Payment processing services for fee management
- Analytics tools for platform performance monitoring

These third-party services have their own privacy policies. We encourage you to review them. SchoolHosts is not responsible for the privacy practices of third-party services.

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10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify school administrators via email at least 14 days before changes take effect
- Display a notice on the SchoolHosts platform

Your continued use of SchoolHosts after changes take effect constitutes your acceptance of the updated Privacy Policy.

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11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Email: info@onlineshopapp.com
Phone: +231 88 117 6846
Address: Monrovia, Liberia
Website: https://company.onlineshopapp.com

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